The Process

We strive to deliver an exceptional service to our customers and provide you with a smooth and timely experience.
  • 1

    Prepare

    Dig out and dust off those old tapes and organise them ready for collection or posting. Try to label everything as we will be able to organise the digitised content more accurately for you.

  • 2

    Send

    For orders of 15+ tapes and within our collection area, we will contact you to organise collection after your order is placed. Outside this area please box up and send to us by registered post. Full details will be in your order confirmation email. For drop-off please call us on 01327 350658.

  • 3

    Digitisation

    Your tapes are now processed using our advanced digitising system and optimised for easy playback. Your content is then organised and transferred onto the USB Drive and safely secured inside the Storage Tin.

  • 4

    Returned

    Your tapes are carefully packed with your digitised content and delivered back to you, ready to be enjoyed once more.

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Frequently asked questions

Here are some answers to questions we think you might have. If your question isn't answered here please get in touch.

1. How long will it take?

Dependant on our workload and how many tapes you have, we aim to complete your order within 2 weeks, however it is usually much quicker. We will let you know an estimated delivery when we receive your tapes.

2. What do you mean by 'Optically Scale' to HD'?

We take your Standard Definition (SD) tapes, usually 720 x 576 PAL, and apply a size conversion during capture, creating a Digital HD File in 1920 x 1080, without losing any quality of the original recording. Optically Scaling does not mean your old VHS footage will have that crisp quality of a Netflix show, it just means the frame is bigger and can be viewed in HD size on your TV or monitor. In other words, it has a larger projection.

3. What file format will my videos be in?

Videos will be MP4 (Mpeg4), which is the most versatile and commonly used video file format on the internet. However we can create any file format you need, just add the file format you require in the checkout notes.

4. What if you mix my tapes up with someone elses?

Not possible. Upon receipt of your tapes, each one is labelled with a QR code with your order details. We will never misplace your cherished tapes.

5. How long do you store my files?

No-one wants their personal videos sitting on a computer or hard-drive indefinitely. Therefore, after two weeks of you receiving your order, enough time for you to make copies, they are scheduled for deletion. It is advised to make your own backups once you receive your digital files, alternatively you can order an extra USB Drive & Tin for peace of mind.

Customer Reviews

Let our customers assure you of our work.
(Sources: Google, Yell & Facebook)
Karen N

Towcester, Northamptonshire

Absolutely chuffed with what this company has done for me. I am able to watch old vhs tapes, minidv tapes and broken tapes, which I thought I’d lost forever. Exceptional quality, all done in good time, in a lovely presentation case. Will definitely be using again!
Kat A

Bishop's Storford, Essex

Speedy, efficient, helpful service, high quality results, all round excellent and thoroughly recommend.
Gordon D

Newport Pagnell, Milton Keynes

I used this company to convert my 20 vhs-c tapes to a usb stick. Simon the owner collected my tapes at a convenient time and completed the task and returned them within the promised time frame. All my tapes of 20 years of age were converted which has bought a lot of laughs to the family. I would use again and recommend this company to everyone. Thanks Simon, great job.
Jill F

Blakesley, Northamptonshire

Excellent fast and efficient service with a convenient location and friendly advice. Great!
Jennifer H

Towcester, Northamptonshire

I recently had a VHS video recording transferred to a DVD it was an old tape but very important to me. I was delighted to have it returned to me so promptly, I have watched it and am very pleased with the result. The price was very reasonable. I would definitely recommend this company and will be happy to use them again.
Peter H

Aspley Guise, Milton Keynes

Great, speedy, friendly service. Can highly recommend!

Get in touch

Please get in touch if you have any questions. We aim to respond within 24hrs.